🔐 Privacy Overview
At Broken Planet, your privacy isn’t just a policy—it’s a priority. Whether you’re shopping our latest streetwear or browsing new arrivals, we are committed to protecting your personal information and using it only to enhance your shopping experience.
📋 What We Collect (and Why)
1. Account & Signup Information
When you create an account, place an order, or sign up for newsletters, we collect your name, email address, and preferences. This helps us personalize your experience and keep you updated—with your consent.
2. Site Usage & Browsing Behavior
We monitor how you interact with the website—pages you visit, products you view, and items you add to your cart. This helps us improve website performance and recommend products tailored to your interests.
3. Order & Payment Details
To process and deliver your orders, we collect shipping, billing, and payment information. This data is used solely for completing purchases and sending order updates.
💡 How We Use Your Information
We use your information to:
✅ Process and ship your orders
✅ Recommend products you may like
✅ Optimize website performance and speed
✅ Provide helpful customer support
✅ Detect and prevent fraud
✅ Send marketing emails (only if you opt in)
✅ Comply with EU data protection laws (GDPR)
🔐 How We Keep Your Data Safe
We implement industry-standard protections to safeguard your information:
🔒 SSL Encryption — for secure transactions
🔒 Secure Servers — safely store your personal data
🔒 Password-Protected Accounts — your login details are your responsibility
Pro Tip: Log out on shared devices for extra security.
🤝 Who We Share Your Data With
We only share information with trusted third parties who help us operate the store efficiently:
- Payment processors (e.g., Stripe, PayPal)
- Shipping partners (e.g., DHL, UPS, FedEx)
- Website tools and service providers for analytics and support
All partners follow strict privacy standards, including GDPR compliance.
📜 Your Privacy Rights
Depending on where you live (e.g., EU countries under GDPR), you have the right to:
✏️ Access or update your personal data
❌ Request deletion of your data
📩 Unsubscribe from marketing communications
⚙️ Restrict or object to the processing of your data
📁 Request a copy of your stored information
To submit a request, email: support@brokenplanet.pl
🔄 Policy Updates
We may update this Privacy Policy as our practices evolve. The latest version will always be available on this page.
📩 Questions?
We’re here to help. Reach out anytime at: support@brokenplanet.pl