Shipping & Delivery
At Broken Planet, we strive to get your cosmic essentials to you as quickly and safely as possible. Below is everything you need to know about our shipping process.
Shipping Methods & Costs
| Shipping Method | Estimated Delivery Time | Cost (USD) |
| Standard International | 10–15 business days | $25 |
| Express Shipping | 7–10 business days | $40 |
| DHL Premium (Fastest) | 5–7 business days* | $60 |
*Includes priority processing.
💥 Free Worldwide Shipping: We offer free shipping on all orders over $500 USD.
⚠️ Shipping Notes
- Processing Time: Orders are packed and shipped within 1–3 business days (Monday–Friday).
- Tracking Provided: You will receive an automated email with tracking information as soon as your order leaves our facility.
- Customs & Duties: International orders may be subject to import duties and taxes once the package reaches your country. These fees are the customer’s responsibility.
- Seasonal Delays: Please expect longer shipping times during holiday seasons or high-demand “drops.”
Our Delivery Commitments
✔ No Order Minimum: Whether it’s one item or ten, we ship all orders globally.
✔ Global Hubs: We utilize fulfillment centers in the U.S., EU, and Asia to ensure the fastest delivery possible based on your location.
✔ Secure Shipping: A signature is required on all high-value orders to ensure your gear arrives safely.
🔄 If You Received the Wrong or Damaged Item
If your order arrives incorrect or damaged, please contact us within 7 days of delivery at:
📧 Support@brokenplanet.pl
Please include the following in your email:
- Your Order Number
- Clear photos showing the issue
- Photos of the original packaging
🚫 Note: Size exchanges are subject to stock availability.
💬 Questions?
We’re here to help! If you have any questions regarding your delivery, reach out anytime at:
📧 Support@brokenplanet.pl